FAQ

Dues Questions
  • chevron_rightWhat do my Annual Dues cover?
    A full list of what your dues cover can be found in the Budget, but here's a quick breakdown:
        Pool maintenance and upkeep
        Pool Facility maintenance and upkeep
        Reserves (to pay for long term repairs to pools/landscaping/roofing, etc.)
        Common area landscaping & irrigation (for the common area throughout the association)
        Weed abatement of the hillsides backing up to homes and throughout the association
        Insurance on the common areas
        Administrative expenses (management, tax prep, mailings, legal fees, etc.)
        Utilities (gas, electric, water) for the pool and common areas
General HOA Questions
  • chevron_rightWhat is an HOA?
    An HOA or Homeowner Association is a legal entity created to manage and maintain the common areas of a community. Typically these "common areas" consist of things like pools, clubhouses, landscaping, parks, streets and roads.
     
    HOAs can consist of single family homes, condominiums, or town homes and are typically setup by the original developer of the community with a set of rules called "Declaration of Covenants, Conditions, and Restrictions" otherwise known as "CC&Rs".
    One of the primary functions of the HOA is enforce and ensure that these "CC&Rs" are adhered to by the individual homeowners. The guiding principles of these regulations are normally to help maintain property values and the quality of life within the community.
  • chevron_rightWhat are the CC&Rs?
    The complete list of CC&Rs is located in the Document section of this website, but generally, the CC&Rs are the Covenants Conditions and Restrictions of the association.
  • chevron_rightWhat is a Reserve Study?
    In order to maintain and preserve market values of both the residential and common area property, an HOA must develop funding plans for future repair or replacement of major common-area components, such as swimming pools, decks, asphalt surfaces, concrete areas, fencing, monument signs, and much more. Thus, a Reserve Study provides guidance on how much your HOA should be putting aside each month for reserves so it can meet the future obligations described above without requiring special assessments.
Other
  • chevron_rightWho should I contact in an emergency?
    In case of a life threatening emergency, please dial 911!
     
    For follow up phone numbers, please see below.
     
    Walnut Creek Police Non-Emergency: (925) 943-5844
     
    Homeowner Association Services after-hours Emergency
    For fire, water or red-zone emergencies after business hours (925) 831-2309